Frequently Asked Questions

Everything you need to know about shopping with Starborn.

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please visit our Returns Portal to generate a prepaid shipping label.

How can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.

Do you offer international shipping?

Currently, Starborn ships to the United States, Canada, and the United Kingdom. International shipping rates and delivery times vary by destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including PayPal, Apple Pay, and Google Pay.

Are my personal and payment details secure?

Yes, we use industry-standard SSL encryption and secure payment gateways to ensure that your private information remains protected during every transaction.